What is eMysteryShopper?

Have you experienced excellent customer contact, or maybe a disappointing shopping experience? Tell us all about it...

Join eMysteryShopper today and help us to monitor and review internet sites, reporting on everything from their usability, effectiveness and customer service performance. Your valued feedback will help to improve services and earn you money at the same time.

As a shopper you are your own boss. You choose your level of involvement by picking a suitable number of surveys that are on offer. All shoppers are instructed for each survey, and there is excellent support from the eMysteryShopper team.

There are always plenty of surveys to complete and as well as being paid, it is interesting, fun, and a rewarding way of contributing feedback on products and services that are an influencing factor on day to day lives.

All shoppers must reside in the UK to join the panel.

Three Easy Steps...

  1. Register

    1 Register

  2. Shop & Survey

    2 Shop & Survey

  3. Get Paid!

    3 Get Paid!

What is Mystery Shopping?

Mystery Shopping is a way of companies gaining an independent insight into the customer service experience that they are offering. This is achieved by having people check the end to end process of a service mainly on websites. These customer experiences are then fed back to the retailer.

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Existing Users Login

Join eMysteryShopper today and help us to monitor and review internet sites, reporting on everything from their usability, effectiveness and customer service performance. Your valued feedback will help to improve services and earn you money at the same time.

Get started in three simple steps

  1. Register. Simply fill out your details in the box above to register to become an eMysteryShopper. Don't worry - we don't sell or pass on your particulars to anyone, but if you're concerned at all then take a look at our Privacy Policy. Once all your details have been checked and a disclosure agreement has been received you will complete a short assessment survey then you're ready to get started!
  2. Shop and Survey. Thinking of purchasing something online? Why not log into your eMysteryShopper account beforehand and see if you have any surveys running to earn some money on the side. During your shop we will ask to look at the whole customer journey, from your first impressions of the homepage to your customer service experience, checking delivery and refund procedures (where applicable).
    • Chit chat. It's not all about websites - we also run online focus groups and net chats, where you can have discussions with other shoppers and share your views. These are lively and interesting sessions and you will be paid for you time participating.
    • Famous for five minutes. Own a webcam? eMysteryShopper now also supports video recordings, allowing you to really voice your opinions and uploade them alongside your survey - tell us what you really think about the website in video format
  3. Get paid. At the end of every month, we send cheques out to all eMysteryShoppers that have earned over our minimum amount, which is set at a reasonable level of £15 so we don't need to your bank details on file. And don't worry - if you haven't reached the minimum amount then we simply carry your balance forward until you are ready to submit your invoice.
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"I love shopping on the internet, and now I get paid for doing something I enjoy"